Bear Facts
Teddy Bear Pools History
Ted Hebert began Teddy Bear Pools in 1975 and operated it out of his family's house in East Springfield. When he started out, there were four or five employees. The company sold and installed in-ground and above-ground pools and also did repairs and service. The company name is a play on the French pronunciation of Ted Hebert. It was also Ted's nickname as a young child. When his mother first suggested it as a business name, Hebert was not convinced it was creative or appropriate until he thought it over. The "Teddy Bear" symbol is "friendly and family-oriented" and a good link to a business that is "home and family centered." It "was easy to remember and very friendly," so Hebert incorporated under the name, Teddy Bear Pools. Hebert was and still is the sole owner. Even before Hebert started his business, he already had worked for some time in the pool business. He began in 1965, at the age of 14, "vacuuming pools and working on a display lot." He eventually began to subcontract on the installation of pools for various pool companies. By 1978, Teddy Bear Pools had moved out of the carport in East Springfield to a small garage on Memorial Drive in Chicopee, and had grown to 15 employees. In 1979, Hebert moved the company to 41 East Street, Chicopee, where there is presently: - Retail Store
- Parts Department
- 5 Laboratory Stations for Pool & Spa Water Analysis
- Spa/Sales Showroom
- Warehouse’s in Chicopee and South Hadley totaling 50,000sq. ft.
- Fully-Staffed Service Departments for Pools and Spas
- Over 35 Radio-Equipped Company Vehicles
- 20 x 40 In-ground Pool
- 16 x 32 Custom In-ground Pool
- 5 Above-ground Pool Displays
- Administrative Offices
- And much more…
A Note From Ted
I am the sole proprietor of Teddy Bear Pools and Spas and began this company out of my parents' home in 1975. Since then, we have become Esther William's largest single-store pool dealership in New England. This has been accomplished by much hard work and on the philosophy that if you keep your customers happy, they will keep coming back and will send all their friends your way. I feel that my best salesperson is a happy customer and I am fortunate to have so many good salespeople out there! Since then, we have also received several awards from Marquis and Hot Springs Portable Spas for our large quantity buying volume and our never-ending desire to make the customer happy.
I can promise you that we care about our customers and we'll be here year after year. But don't just take my word for it, ask around and you'll see for yourself! Our reputation for quality and service precedes us.
I invite you to look at our local competitors and compare. You will find when comparing apples to apples, we offer the best value for your dollar. If you feel you are getting a better deal elsewhere, please get a written quote and some literature. We will be glad to sit down with you to compare value.
I am always interested in receiving your feedback and hearing your opinions, so please feel free to contact me. I'm especially interested in your comments regarding my employees, both the sales staff and the installers. We strive to make sure that you are treated courteously and professionally at all times. If you are not, I would like to know.
It is my sincere hope that we can install a pool or spa in your backyard. Remember, you are buying a company, not just a pool or spa. Thank you for your time and consideration and for giving me the opportunity to serve you.
Sincerely,
Ted Hebert
President and Owner
Click Here to view an Interview with Ted.
