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Warranty For Esther Williams & Johnny Weissmuller

For over 40 years, Delair Group LLC has manufactured quality aboveground swimming pool series, including: Esther Williams, Johnny Weissmuller, and Symphony Series.  In these trying times, Delair Group LLC has decided to focus on their core manufacturing roots of commercial fence, and has closed their swimming pool manufacturing facilities.

There is good news.  Esther Williams, Johnny Weissmuller, and Symphony Series customers will not be left in the cold.  Delair Group LLC has entered into an agreement with Wil-Bar International to take over the top production line.  Wil-Bar International is North America’s largest manufacturer of aboveground swimming pools, with a rich 40 year history of their own in the industry.  The former Esther Williams pool line will now be produced by Premier Aluminum Pools (a division of Wil-Bar International), giving the same attention to quality and detail customers have come to expect.  In fact, for 2010, there are no changes in store for the current models.

Teddy Bear Pools & Spas has been named the National Parts Distribution Center for Esther Williams, Johnny Weissmuller and Symphony Series pools by Premier Aluminum Pools.  With support from Wil-Bar International, Teddy Bear Pools will be able to offer replacement parts for your pool.

Who is Teddy Bear Pools & Spas?
Teddy Bear Pools & Spas continues to be the premier dealer of pools and spas in all of Massachusetts.  Teddy Bear Pools & Spas has an unrivaled reputation for delivering quality pool installation and yearly maintenance.Unlike some of our competition, we specialize only in pools and spas.  We believe that being experts in our field is more important than being all things to all people.  In fact, our 50,000 square foot retail and warehouse space in Chicopee, MA, allows us to offer an unrivaled selection of pools, parts, chemicals, and accessories.

With over 35 years of Installation and Service experience, and over 3 decades of installing Esther Williams aboveground pools, Teddy Bear Pools & Spas has the confidence in helping customers find the parts they need.  Our long-standing relationship with Wil-Bar International gives us unique access to provide the services you need.

If you would like to purchase pool parts, click here.             
If you feel you have a warranty issue, click here

WARRANTY:
Teddy Bear Pools & Spas has a long-standing reputation as a customer service leader.  Let us help you navigate through the often difficult warranty process.  For your convenience, we offer two ways to assist you:

Nearly Paperless Parts:
Bypass the wait and paperwork of a formal warranty claim.  Because of our unique position as a national distributor for Premier  Aluminum Pools (formerly Esther Williams Pools), we can offer you parts at prices equal to, or better than, those of your original stated warranty schedule.  We only require a little information from you. Click Here.

  • Clear copy of original sales agreement or receipt with customer information, date of purchase, and pool model.
  • We may require some pictures to help identify pool models and colors    

Help me file my warranty:
Teddy Bear Pools & Spas will assist you in filing your warranty claim to ensure you have all the required paperwork and information needed for this process.  If you would like to file a warranty claim for your Esther Williams, Johnny Weissmuller, or Symphony Series Aboveground Pool, please click the file a claim button and follow the instructions, we will be happy to submit your claim for you. To review your warranty, click here

If US Mail: Please include (readable) Name, Address and Phone #. US Mail may take 7-14 Business Days.

Warranty Department
c/o Teddy Bear Pools & Spas
41 East Street
Chicopee, MA 01020

PARTS:
So if you’re in need of parts for your Esther Williams, Johnny Weissmuller or Symphony Series Aboveground Pool, simply click the button below and complete the form (for fastest service) , or mail your request to the address above. 

Once the form has been submitted you should receive a follow up e-mail with in 1 to 3 business days.

 For a printable form Click Here, or to File your Claim Online Click Here

Things you may need:

  • Digital Images, You may be asked to e-mail pictures so that we may verify the type of pool so we send the correct parts. Click Here to see Digital Image instruction

Once we have the information, we need we will send you a coupon code and a link to the parts you need.  At this point, you can buy what you need (even if you want a few extra).

To See Rules & Restrictions Click Here